You can now communicate with us using the new "Live Chat" feature. If you have a question or a concern, simply click on the "Click for Live Chat" button. Clicking this button will bring up a window that allows you to type in your question and send it directly to one of our customer service representatives. Our customer service representatives monitor this chat feature in real-time during the hours of 8:00 a.m. to 4:00 p.m. Mountain Standard Time, Monday through Friday. If you send your message during these hours, you can expect an immediate response. Messages left during “off” hours will be answered the next business day. Thank You, Behavior Data Systems, Ltd.